Terms of Service — a11y-guard

Last updated: 22 July 2026

These Terms of Service ("Terms") govern your use of the a11y-guard application ("a11y-guard", "the App", "we", "us"), provided by MONIX SIA, a Latvian limited liability company (sabiedrība ar ierobežotu atbildību), registration No. 40203684101, registered office Jasmuižas iela 17 - 67, Rīga, LV-1021, Latvia, contact: a11yguardsupport@gmail.com. By installing or using the App you ("you", "the merchant") agree to these Terms. The App is offered to Shopify merchants selling to consumers in the EU, with an initial focus on Germany.

Provider identification (Imprint / Impressum)

Provider information under the EU e-commerce rules, the Latvian provider-information requirements, and — for the German market — § 5 DDG (Digitale-Dienste-Gesetz, which replaced § 5 TMG on 14 May 2024):

• Company: MONIX SIA (sabiedrība ar ierobežotu atbildību, a Latvian limited liability company)
• Registered office: Jasmuižas iela 17 - 67, Rīga, LV-1021, Latvia
• Register: Latvian Enterprise Register (Uzņēmumu reģistrs), registration No. 40203684101
• Represented by: Eriks Ivanovs
• Contact: a11yguardsupport@gmail.com
• VAT identification No.: MONIX SIA is not registered for VAT; no VAT identification number has been assigned.

1. What the App is — and what it is not

a11y-guard provides information and software tools to help you assess and document the accessibility of your Shopify storefront. Specifically, it: runs automated accessibility checks on key storefront pages against WCAG 2.1 AA / EN 301 549; drafts alt text for you to review and approve; produces a developer fix package; generates a draft accessibility statement; and maintains a dated, immutable compliance journal of the steps you took.

The App is a tool, not a legal service, and not a warranty of an outcome:

• It does not provide legal advice and does not replace advice from a

qualified lawyer.

• It does not guarantee that your store meets the European Accessibility Act,

EN 301 549, the BFSG, or any national law, and it does not certify or approve your store.

• Automated testing covers only a portion of the applicable success criteria.

Many criteria — including the meaningfulness of text alternatives, logical content structure, error-message quality and reading order — can be assessed only by a person. A full assessment requires expert manual review and testing with people who use assistive technology.

• The App reports two separate numbers — criteria tested and issues open — and

deliberately does not produce a single overall rating, because a single figure would misrepresent the state of accessibility.

• You remain responsible for your store's accessibility and for any statement you

choose to publish.

2. Eligibility and account

You must have a Shopify store and authority to install apps on it. You are responsible for activity under your account and for keeping your Shopify credentials secure. The App is embedded in the Shopify Admin and authenticates through Shopify.

3. Access scopes and your data

The App requests exactly these Shopify scopes and no others: read_themes, read_products, write_products, read_files, write_files, read_content, write_content. It can read your theme's templates and Liquid source (read_themes) to analyse them, but it cannot modify your theme — write_themes is never requested. It has no access to orders or customer data, and it does not touch checkout. Our handling of personal data is described in the Privacy Policy and, for data we process on your behalf, in the Data Processing Agreement (DPA), which is incorporated into these Terms.

4. AI-generated output — you review and approve (disclaimer of warranties)

Two features produce draft output using automated and AI methods: alt text for product images, and the accessibility statement.

• All such output is a suggestion that you must review and approve before it

is written to your store or published. Nothing is written to your store without your explicit approval.

• To the extent permitted by applicable mandatory law, the App's generated content

is provided "as is", without warranty that it is accurate, complete, error-free, or fit for a particular purpose. Alt text may misdescribe an image; a generated statement reflects only the data from your audit as of its date.

• You are responsible for reviewing generated content for accuracy and

appropriateness before use. This Section 4 concerns the content of AI output and does not exclude the statutory warranty that applies to the App service itself, nor does it limit liability beyond Section 8.

5. Acceptable use

You agree not to:

• use the App on a store or storefront you are not authorised to control;
• represent the App's output as a certification, an approval, or a guarantee that

your store conforms to any standard or law — it is none of these;

• copy, resell, reverse-engineer, decompile, or attempt to extract the source of

the App, its rulesets or its models, except where such restriction is prohibited by mandatory law;

• interfere with, overload, or attempt to gain unauthorised access to the App or

its infrastructure;

• use the App unlawfully or to infringe the rights of others.

We may suspend access for a serious or repeated breach of this Section, subject to applicable law.

6. Plans, billing and trials

• Billing is handled exclusively through Shopify (Shopify App Pricing /

Shopify Billing). We do not receive or store your card details.

• Plans and prices are shown on the App's Shopify listing and pricing page; the

authoritative price is the one Shopify charges. Current plans are Free, Growth and Business, as described on the listing. You can upgrade or downgrade through Shopify without contacting support.

• A free trial, where offered, is administered by Shopify. Our own rule is that a

trial is available once per store; Shopify administers the actual trial window.

• Refunds and chargebacks are handled by Shopify under Shopify's terms.
• Taxes / VAT. Subscription charges are billed and collected through Shopify,

and taxes are handled as part of Shopify's billing. As a Latvian company, MONIX SIA is subject to Latvian and EU VAT rules; applicable VAT on subscription charges is applied through Shopify's billing system. We do not receive or store your card details.

• Your compliance journal is exportable at any time, regardless of plan,

including after your subscription becomes inactive.

7. Intellectual property and licence

• Our IP. We retain all rights in the App, its software, rulesets, models,

documentation and branding. We grant you a non-exclusive, non-transferable, revocable licence to use the App for your store during your subscription, subject to these Terms.

• Your data and outputs. As between you and us, you own your store data and the

alt text and accessibility statements generated for you that you review and adopt. You grant us the licence to process that data necessary to provide the App (see the DPA).

• Feedback. If you send us feedback or suggestions, you grant us a perpetual,

royalty-free licence to use them to improve the App, without obligation to you.

8. Limitation of liability

We are liable without limitation:

• (a) for damages arising from injury to life, body or health;
• (b) for damages caused by our wrongful (malicious) intent (ļauns nolūks) or gross negligence (rupja neuzmanība), or that of our legal representatives or agents. Under the Latvian Civil Law a prior agreement not to compensate for losses from wrongful intent is void (Civillikums § 1643), and gross negligence is wholly equivalent to wrongful intent (Civillikums § 1645) — so this liability cannot be excluded or capped in advance;
• (c) under mandatory product-liability law, for fraudulently concealed defects, and to the extent we have expressly assumed a guarantee.

For ordinary (slight) negligence, we are liable only where we breach an essential contractual duty — that is, a duty whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In that case our liability is limited to the foreseeable, contract-typical damage. We are not liable for ordinary negligence in breach of non-essential duties.

Where our liability for foreseeable, contract-typical damage under the preceding paragraph is capped, that cap is the total fees you paid for the App in the 12 months before the event giving rise to the claim. This cap does not apply to the unlimited-liability cases in (a)–(c) above.

The above limitations also apply in favour of our employees, representatives and agents. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable mandatory law, including the GDPR (Art. 82 remains unaffected). Mandatory consumer-protection rules of the merchant's country — including, for German merchants, the standard-terms control of BGB §§ 305-310 (in particular the § 309 Nr. 7 carve-outs for life/body/health and for gross fault) — apply in addition where they reach the merchant, and the German-language version must mirror this clause so that it survives that control.

Because the App does not guarantee an accessibility outcome and covers only a portion of criteria (Section 1), we are in particular not liable for regulatory fines, third-party claims, or losses arising from your store's accessibility or from your decision to publish a statement — save within the mandatory limits set out above.

9. Term and termination

• These Terms apply for as long as the App is installed.
• You may terminate at any time by uninstalling the App through Shopify.
• On uninstall, App features stop; your compliance journal remains exportable.

We then process Shopify's shop/redact request as described in the Privacy Policy and DPA: we delete scan artifacts and session data, pseudonymise your store record, and retain the non-personal compliance journal for the limited period set out in the Privacy Policy (Section 6).

• Sections that by their nature should survive termination (IP, limitation of

liability, retained-journal terms, governing law) survive.

10. Changes to the App and to these Terms

We may modify the App and update these Terms. For material changes we will give reasonable notice by appropriate means; your continued use after the changes take effect constitutes acceptance, subject to any mandatory notice or consent requirements under applicable law. We may discontinue features with reasonable notice.

11. Governing law and venue

These Terms are governed by the laws of the Republic of Latvia — the law of the provider's establishment — excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction for disputes, to the extent permitted by law, is Riga, Latvia.

This choice of Latvian law does not deprive a merchant of the protection of the mandatory provisions of the merchant's own country. In particular, the mandatory consumer-protection, standard-terms (for German merchants, BGB §§ 305-310) and accessibility provisions of the merchant's country, and mandatory data-protection law (the GDPR and applicable national rules), remain unaffected where they apply.

12. Miscellaneous

• Severability. If a provision is or becomes invalid, the remainder stays in

effect; the invalid provision is replaced by the valid provision closest to its economic purpose.

• No waiver. Failure to enforce a provision is not a waiver of it.
• Entire agreement. These Terms, together with the Privacy Policy and the DPA,

are the entire agreement on their subject matter.

• Contact. a11yguardsupport@gmail.com.